Frequently asked questions
On which server should I install the connector?
In most environments, the file server is the right location because DATEVconnect and DATEV DMS are usually installed there as well. If there is a dedicated communication server, that server can also be used.
What software must be installed on the target system?
You need DATEV Platform and DATEVconnect. If DMS is used, DATEVconnect Dokumentenmanagement must also be available as a licensed component. If access to Rechnungswesen is required, DATEVconnect Kontobuchungen may also be necessary. Applications such as Rechnungswesen or LODAS do not have to be installed on that machine.
DMS is running on a different machine than the file server
After installation, you can override the DATEVconnect endpoint per module. For a separate DMS server, use:
C:\Program Files\Klardaten DATEV Connector\DATEVService.exe -s DATEVconnect.Endpoint_dms=https://KOMMSRV-1:58452/datev/api
Do I need a Windows restart?
No. A Windows restart is not required for the standard connector installation.
I changed the password of the klardaten Windows user and the connection is now broken
Store the new password with:
C:\Program Files\Klardaten DATEV Connector\DATEVService.exe -se windows.user.password=<new-password>
I see the message "Beraternummer not set, retry installation or set it manually with..."
That message can be ignored. You should still inform your software partner that the connector has been installed. The Beraternummer is only used for automatic identification. If you want to set it manually, use:
C:\Program Files\Klardaten DATEV Connector\DATEVService.exe -s Beraternummer=XXXXXXX
I use a firewall with Deep Packet Inspection
Create a DPI exception for nats.klardaten.com and 35.159.179.234, or add a whitelist entry depending on your firewall product. The important point is that TLS-encrypted NATS traffic must pass through unchanged.